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Why Is My Touchless Soap Dispenser Not Working? Here’s Why And How To Fix It!

Daniel Mitchell is a seasoned author at ToiletSense, specializing in toilet repair and maintenance. With years of experience in the plumbing industry, Daniel has become an expert in his field, providing readers with valuable insights and practical solutions to common toilet-related problems.

What To Know

  • If you have tried all of the above troubleshooting tips and your touchless soap dispenser is still not working, you may need to reset the dispenser.
  • If your Clorox touchless soap dispenser is not working, you may need to replace the batteries or the soap cartridge.
  • If your Kohler touchless soap dispenser is not working, you may need to replace the batteries or the soap cartridge.

Touchless soap dispensers are a convenient and hygienic way to wash your hands, but they can be frustrating when they stop working. If your touchless soap dispenser is not dispensing soap, there are a few things you can check to troubleshoot the problem.

1. Check the Batteries

The most common reason why a touchless soap dispenser stops working is because the batteries are dead. Replace the batteries with new ones and see if that solves the problem.

2. Check the Soap Level

If the batteries are not the problem, the next thing to check is the soap level. If the soap level is low, the dispenser may not be able to pump the soap out. Refill the soap dispenser and see if that solves the problem.

3. Check the Sensor

The sensor is what detects your hand and triggers the soap dispenser to dispense soap. If the sensor is dirty or obstructed, it may not be able to detect your hand. Clean the sensor with a cotton swab and see if that solves the problem.

4. Check the Soap Dispenser Pump

The soap dispenser pump is what pumps the soap out of the dispenser. If the pump is clogged or damaged, it may not be able to dispense soap. Try cleaning the pump with a cotton swab or a toothpick. If the pump is damaged, you may need to replace it.

5. Check the Soap Dispenser Reservoir

The soap dispenser reservoir is where the soap is stored. If the reservoir is empty, the dispenser will not be able to dispense soap. Refill the reservoir with soap and see if that solves the problem.

6. Check the Soap Dispenser Hose

The soap dispenser hose is what connects the reservoir to the pump. If the hose is kinked or damaged, it may not be able to allow the soap to flow through. Check the hose for kinks or damage and replace it if necessary.

7. Reset the Soap Dispenser

If you have tried all of the above troubleshooting tips and your touchless soap dispenser is still not working, you may need to reset the dispenser. To reset the dispenser, unplug it from the power outlet and then plug it back in. This will reset the dispenser to its factory settings.

Troubleshooting Tips for Specific Brands

If you have tried all of the general troubleshooting tips and your touchless soap dispenser is still not working, you may need to consult the manufacturer’s instructions for specific troubleshooting tips. Here are some troubleshooting tips for specific brands of touchless soap dispensers:

  • Clorox Touchless Soap Dispenser: If your Clorox touchless soap dispenser is not working, you may need to replace the batteries or the soap cartridge. You can also try resetting the dispenser by pressing and holding the power button for 10 seconds.
  • Simplehuman Touchless Soap Dispenser: If your Simplehuman touchless soap dispenser is not working, you may need to replace the batteries or the soap cartridge. You can also try resetting the dispenser by pressing and holding the power button for 5 seconds.
  • Kohler Touchless Soap Dispenser: If your Kohler touchless soap dispenser is not working, you may need to replace the batteries or the soap cartridge. You can also try resetting the dispenser by pressing and holding the power button for 10 seconds.

Basics You Wanted To Know

1. Why is my touchless soap dispenser not dispensing soap?

There are a few reasons why your touchless soap dispenser may not be dispensing soap. The most common reasons include:

  • Dead batteries
  • Low soap level
  • Dirty or obstructed sensor
  • Clogged or damaged soap dispenser pump
  • Empty soap dispenser reservoir
  • Kinked or damaged soap dispenser hose

2. How do I reset my touchless soap dispenser?

To reset your touchless soap dispenser, unplug it from the power outlet and then plug it back in. This will reset the dispenser to its factory settings.

3. How do I replace the batteries in my touchless soap dispenser?

To replace the batteries in your touchless soap dispenser, open the battery compartment and remove the old batteries. Insert the new batteries into the battery compartment and close the compartment.

4. How do I replace the soap cartridge in my touchless soap dispenser?

To replace the soap cartridge in your touchless soap dispenser, open the soap cartridge compartment and remove the old soap cartridge. Insert the new soap cartridge into the soap cartridge compartment and close the compartment.

5. How do I clean the sensor on my touchless soap dispenser?

To clean the sensor on your touchless soap dispenser, use a cotton swab to gently wipe the sensor clean. Do not use any harsh chemicals or cleaners to clean the sensor.

6. How do I clean the soap dispenser pump on my touchless soap dispenser?

To clean the soap dispenser pump on your touchless soap dispenser, use a cotton swab or a toothpick to gently clean the pump. Do not use any harsh chemicals or cleaners to clean the pump.

7. How do I clean the soap dispenser reservoir on my touchless soap dispenser?

To clean the soap dispenser reservoir on your touchless soap dispenser, use a mild soap and water solution to clean the reservoir. Do not use any harsh chemicals or cleaners to clean the reservoir.

8. How do I clean the soap dispenser hose on my touchless soap dispenser?

To clean the soap dispenser hose on your touchless soap dispenser, use a mild soap and water solution to clean the hose. Do not use any harsh chemicals or cleaners to clean the hose.

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Daniel Mitchell

Daniel Mitchell is a seasoned author at ToiletSense, specializing in toilet repair and maintenance. With years of experience in the plumbing industry, Daniel has become an expert in his field, providing readers with valuable insights and practical solutions to common toilet-related problems.

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